Network Reliability

Verizon Wireless' network reliability is supported by industry-leading redundancy and maintenance measures.

• Redundancy
  The Verizon Wireless network is built for reliability in emergencies, with battery back-up power at all facilities and for additional reliability, generators installed at all switching facilities, and many cell site locations. The company also owns a fleet of portable generators that can be deployed to provide emergency power during extended power outages to those cell sites without permanent generators.
• Rapid Disaster Response - COLTs
  Verizon Wireless "Cell on Light Trucks" (COLTs) can process thousands of calls every hour in the event cell sites or other key communications equipment are damaged or disabled by a community disaster. The 25,000 pound vehicle features two retractable masts, a microwave antenna to link network components, an emergency power generator and a small office. The COLT is also fully equipped with resources needed during emergencies including equipment, fuel, electrical generators, food, water and cots.
• Portable Cell Sites - COWs Verizon Wireless "Cell on Wheels" (COW) are fully functional, generator-powered mobile cell sites that enhance coverage and capacity in a given area. It can accommodate both voice and CDMA data services.
• 24/7 Network Operations Centers
  Verizon Wireless has two network operation centers located in New Jersey and Texas, to monitor all cell sites and switches across its nationwide network.